Dear students, 

Yesterday, a post circulating on social media detailed the experience of a student living in a residence hall who self-disclosed that they tested positive for COVID-19. The experience described does not meet the expectations of the university, Housing and Dining, and most importantly you, the students. For that, I am deeply sorry. 

Our team has reached out directly to the student who shared the post to get more details about their experience. cannot share information about any student’s specific health situation due to privacy laws.  

We at the University of Iowa are committed to improving processes and procedures within our system and across campus and encourage you to engage in conversations with your RA, hall coordinator, or any of our staff with feedback.  

The university is committed to the safety and well-being of its students, faculty, and staff and has implemented recommended best practices for limiting exposure to the COVID-19 virus in a campus setting. If you feel sick, call or email the Student Health Nurseline (319-335-9704, or your local health care provider. After hours and on weekends, call the UI Hospitals and Clinics (319-384-9010 or the 24-hour helpline, 319-384-8819) or schedule a video visit through MyChart. 

The health care provider you work with will determine whether you qualify for COVID-19 testing.   

Students and employees should self-report a positive test to aid in containment efforts and so the university can assist with academic, housing, and work arrangements. The university will provide isolation space for residence hall students diagnosed with COVID-19 and space to quarantine close contacts. 

  • Students and employees should self-report via the university’s online system using this link. 
  • If you are an employee, communicate with your supervisor and/or local HR representative to report sick leave. 
  • If you live on campus, call University Housing and Dining as soon as possible at 319-335-3000 so they can assist you with appropriate living arrangements while you self-isolate. 
  • Self-isolate according to Centers for Disease Control and Prevention (CDC) guidelines: 
    • 10 days since first symptoms 
    • At least 24-hours with no fever (without fever reducing medication) and 
    • Symptoms improved 
    • Inform close contacts and assist the Johnson County Health Department with contact tracing. 

A quick guide on this process is available on the UI Coronavirus website, here, and University Housing and Dining's quarantine and isolation processes are outlined here. 

The university will share the current number of self-reported cases each Friday, beginning Aug. 28, in the COVID-19 Campus Update. 

On behalf of our entire team, I want to express my sincere apologies for the mistakes that have been made and pledge our commitment to help make this semester one that is memorable, educational, and engaging. We are so pleased that you have joined the Hawkeye community.


Von Stange, Ed.D. (he/him/his) 
Assistant Vice President for Student Life and Senior Director, University Housing and Dining 
Division of Student Life 
The University of Iowa 
4141 Burge Hall 
Iowa City, IA  52242 

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